Welcome to CyrionGlobal.com (“Website”), operated by Charis Holding LLC, a company registered in Sharjah Media City Free Zone, United Arab Emirates (“we”, “us”, or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of this Website, including all information, content, products, and services available through it (collectively, the “Services”).
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use this Website.
2. Scope and Application
These Terms apply to all visitors, users, suppliers, buyers, and partners (“you” or “user”) who access or use our Website or related services.
By registering an account, placing an order, or transacting on CyrionGlobal.com, you confirm that you are legally capable of entering into binding contracts under applicable law.
3. Company Information
Business Name: Charis LLC
Trade Name: Cyrion Global
Registered Office: Sharjah Media City Free Zone, Sharjah, United Arab Emirates
Email: projects@charisholding.com
Website: https://cyrionglobal.com
4. Use of the Website
You agree to use CyrionGlobal.com only for lawful purposes and in compliance with these Terms. You agree not to:
Engage in fraudulent, misleading, or unlawful activities.
Post or transmit harmful or offensive content.
Attempt to gain unauthorized access to systems, data, or networks.
Violate intellectual property or privacy rights of others.
Use automated systems, bots, or scrapers without permission.
We reserve the right to suspend or terminate access if any misuse or violation is detected.
5. Account Registration
To access certain features (such as purchasing or selling), you may be required to register an account.
You agree to provide accurate, current, and complete information and to maintain and promptly update it.
You are responsible for safeguarding your account credentials and for all activities conducted under your account.
Cyrion Global is not liable for any unauthorized access resulting from your failure to secure your account credentials.
6. Products, Listings, and Availability
All product listings, descriptions, and prices are provided by suppliers or partners and are subject to availability.
We make every effort to ensure accuracy but do not warrant that product information, specifications, or pricing are error-free.
In case of errors, we reserve the right to correct or cancel any order prior to dispatch.
Cyrion Global acts as a platform facilitator between suppliers and buyers; it does not manufacture products or act as a legal party to transactions unless expressly stated.
7. Pricing, Payment, and Taxes
Prices are listed in the applicable currency and may include or exclude VAT, customs duties, and shipping fees, depending on your location.
Payment must be made through the approved methods displayed on the Website (e.g., bank transfer, credit card, or digital payment).
By making a purchase, you agree to pay all applicable charges, including taxes and customs fees where required.
We may use third-party payment processors and are not liable for any errors or breaches beyond our control in their systems.
8. Order Acceptance and Fulfillment
All orders are subject to acceptance by Cyrion Global and/or its suppliers.
Upon placing an order, you will receive an acknowledgment email confirming receipt.
A contract is formed only when your order is confirmed and dispatched.
We reserve the right to reject, cancel, or limit orders at our discretion, including where:
Product is unavailable or pricing error occurs,
Fraudulent activity is suspected, or
Delivery to your location is restricted.
9. Shipping and Delivery
Delivery timelines vary depending on product origin, supplier location, and destination country.
We coordinate with trusted logistics partners to ensure timely delivery.
Risk of loss and title pass to you upon delivery or as otherwise specified in the shipment terms.
Cyrion Global is not responsible for customs delays, duties, or import restrictions in your destination country.
10. Returns, Refunds, and Cancellations
We aim to ensure customer satisfaction. If you receive a damaged, defective, or incorrect
product, you must notify us within 7 days of receipt.
Returns are subject to the following conditions:
The product must be unused, in original packaging, and accompanied by proof of purchase.
Custom or perishable items may not be returnable.
Refunds are processed to the original payment method after inspection and approval.
We reserve the right to decline refund requests that do not meet our return policy criteria.
11. Supplier and Partner Responsibilities
Suppliers listing products on CyrionGlobal.com must:
Provide accurate descriptions and pricing.
Ensure authenticity and quality of goods.
Comply with import/export laws and intellectual property regulations.
Suppliers are fully responsible for product warranties, defects, and after-sales support.
12. Intellectual Property Rights
All content on the Website including text, graphics, logos, images, videos, software, and trademarks is the property of Charis Holding LLC or its licensors and protected by UAE and international intellectual property laws.
You may not reproduce, modify, distribute, or commercially exploit any content without prior written permission.
13. Data Privacy and Protection
Your use of CyrionGlobal.com is subject to our Privacy Policy
, which governs how we collect, use, and safeguard your personal information.
By using our Website, you consent to the processing of your personal data as described therein.
14. Limitation of Liability
To the fullest extent permitted by law, Cyrion Global, its affiliates, employees, or agents shall not be liable for:
Any indirect, incidental, special, or consequential damages arising from your use of the Website or Services.
Loss of profits, revenue, or data due to delays, disruptions, or third-party actions.
Product-related defects, warranties, or representations made by suppliers.
Our total liability under these Terms shall not exceed the total amount you paid for the products or services giving rise to the claim.
15. Indemnification
You agree to indemnify and hold harmless Cyrion Global, its officers, employees, and partners against any claims, damages, losses, or expenses (including legal fees) arising out of your violation of these Terms or misuse of the Website.
16. Termination
We may suspend or terminate your access to the Website or Services at any time without prior notice if you breach these Terms or engage in activities that may harm Cyrion Global, other users, or third parties.
Upon termination, your right to use the Website ceases immediately, but any obligations accrued prior to termination shall survive.
17. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Sharjah, UAE, unless otherwise required by law.
18. Force Majeure
Cyrion Global shall not be liable for any failure or delay in performing obligations due to events beyond reasonable control, including but not limited to natural disasters, war, government restrictions, cyberattacks, or supply chain disruptions.
19. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will take effect upon posting on the Website with the updated “Last Updated” date.
Your continued use of the Website after such modifications constitutes your acceptance of the revised Terms.
20. Contact Information
If you have questions or concerns about these Terms and Conditions, please contact us at:
